Faq

Are you asking yourself something ?
Here you will certainly find an answer.

What activities can be done in the field as a first discovery?

The Claire-Fontaine relaxation centre is first and foremost a 5-hectare lake in which swimming is permitted from 15 June to 15 September. Minigolf, slides, pedal boats are available. There are also Xtrem Adventure activities with tree climbing, zip line, waterball and the big novelty: a giant Aquapark!

Is there a place to eat outside the cafeteria?

Next to the Brasserie du Lac there is usually a food-truck (a chip shop) for you to eat. You can also take a picnic if you wish, but please note that alcohol and barbecues are not allowed.

Is the infrastructure of the domain accessible to PRMs?

The relaxation centre is accessible to PRMs, but not all activities are accessible, such as water activities or Xtrem Adventure activities.

What are the opening hours for swimming?

Swimming is accessible from 15 June to 15 September, every day from 10 am to 6 pm.

Do you have a Bancontact payment system and can we have cash?

It is possible to pay your entrance fee and access to the paid activities by credit card. However, it is not possible to withdraw cash within the domain.

How can we contact you other than by telephone?

By email at info.claire_fontaine@hainaut.be, via the contact form on our website or on our social networks (Please note that the Facebook page is only available during the week from 9am to 5pm and cannot take your booking requests into account).

What are the means of transport to access the domain?

By car, via the E19 motorway at exit 20 (Seneffe) and take the direction of Godarville.

By bus, take the TEC 167 line from La Louvière and stop at the "Parc Claire-Fontaine" stop just in front of the estate.

By train, take the La Louvière-Charleroi line and stop at Godarville, the station is a 10 minute walk from the domain.

Is it possible to walk with a dog freely?

Pets are not allowed on the beach, near the playground and the lake. Outside these areas, animals are allowed.

Can we rent deckchairs and parasols?

No, we do not rent equipment such as parasols or deckchairs.

Are there places to shelter in case of bad weather?

No, we do not have a shelter near the beach. There is a shelter at the entrance to the miniature golf course but there is no shaded area on the course.

Is it possible to rent a chalet, caravan or tent?

No, we do not offer rentals, these are empty plots.

Is it possible to visit the residential campsite and what are the conditions?

Please contact the camp manager to arrange an appointment at the following address: hakim.lorge@hainaut.be.
No visits will be accepted without an appointment.

 Is it possible to have an address at the residential campsite? 

It is not allowed to put your address on the campsite while renting a caravan from us. 

Is kayaking or rowing possible?

No, no space is available for the practice of sports disciplines and the domain is not accessible outside opening hours.